{"id":7235,"date":"2023-09-05T11:08:02","date_gmt":"2023-09-05T11:08:02","guid":{"rendered":"https:\/\/www.newbingosites.co\/?p=7235"},"modified":"2023-09-08T14:55:39","modified_gmt":"2023-09-08T14:55:39","slug":"what-happened-to-mfortune-and-other-intouch-brands","status":"publish","type":"post","link":"https:\/\/www.newbingosites.co\/what-happened-to-mfortune-and-other-intouch-brands\/","title":{"rendered":"What Happened to mFortune and Other InTouch Brands?"},"content":{"rendered":"

For a company with 9 different brands, and an estimated 5 million customers in the UK alone, it was a bit of a shock to hear that Intouch Games<\/a> had fallen foul of the UKGC and had their license suspended.<\/p>\n

As a British based company who made all of their own content, from slots and jackpots to their own bingo network, they were a breath of fresh air amongst a sea of other cheaper cookie cutter sites.<\/p>\n

What makes the story of their closure even more bizarre, is that just a year before the license suspension, Intouch Games had been bought out by the Skywind Group, a larger organisation seeking a stronger presence in the UK market.<\/p>\n

Skywind was also a business to business (B2B) company, so their takeover would represent Skywind’s first foray into the business to consumer marketplace, via Intouch’s casino and bingo brands.<\/p>\n

Twelve months later, and it was all gone. So what happened?<\/p>\n

UPDATE: InTouch Games Closing for Good<\/h2>\n

On the 8th September, all InTouch brands emailed their customers confirming that their bingo and casino sites would not be re-opening.<\/p>\n

The sites will remain open for withdrawals and account management only until 6th March 2024, so there is plenty of time to withdraw any money you might have in there.<\/p>\n

After this date, contact will need to be made via email to arrange the return of funds. The email to use will depend on the brand, but as an example it would be support@brandname.co.uk – so support@casino2020.co.uk for example.<\/p>\n

Skywind, the parent company of InTouch is unaffected and will continue to operate. They only bought InTouch Games in 2022, but historical failings from before the takeover have proved too much to overcome it seems.<\/p>\n

Better for them to ditch the company and take a loss rather than suffer the hit to their reputation and their bottom line if they tried to keep InTouch running.<\/p>\n

Why Intouch Games Bingo Network Closed<\/h2>\n

\"mFortuneAll companies operating in the gambling industry need a gambling license, and once they have one, they must conduct themselves in accordance with the rules.<\/p>\n

The UK Gambling Commission (UKGC) are in charge of issuing these licenses and monitoring everyone who has one to ensure that they are doing everything by the book, and if they are not, the UKGC steps in to take action.<\/p>\n

This is what happened to Intouch Games.<\/p>\n

From 2019 onwards they continued to fall short of the mark in the UKGC’s eyes, with several instances of anti money laundering and social responsibility failures being the chief concern, but by no means the only one.<\/p>\n

Intouch Games were fined several times for these lapses, which is a common way the UKGC gives companies a slap on the wrist when they misbehave.<\/p>\n

The fines they received were as follows:<\/p>\n